Article
The Psychological Contract as a Legal Imperative: Internal Branding, Employee Rights, and Corporate Governance in Entrepreneurial Ventures
Purpose: This article examines the legal and strategic imperatives of treating employees as consumers of internal branding, arguing that the alignment of employee expectations with corporate brand identity is not merely a human resources function but a legal and corporate governance necessity.
Design/Methodology/Approach: The study employs a doctrinal and policy analysis, synthesizing management literature on internal branding with legal frameworks governing employment relations, fiduciary duties, and corporate governance.
Findings: The analysis reveals that a disconnect between external brand promises and internal workplace reality creates significant legal vulnerabilities for entrepreneurs, including claims of misrepresentation, breach of the psychological contract, and reputational liability. Furthermore, treating employees as informed consumers of the brand strengthens the enforceability of restrictive covenants by fostering genuine buy-in.
Originality/Value: This paper contributes to business law scholarship by bridging the gap between marketing theory and employment law, proposing a "Legalized Internal Branding" framework that views the employer-employee relationship through the lens of consumer protection and implied contractual covenants.