Article
Determinants of Employee Commitment Among Non-Teaching Staff in Arts and Science Colleges: An Empirical Analysis
This empirical study investigates the influence of workplace dimensions on the employee engagement and institutional commitment of non-teaching personnel in Arts and Science colleges across Tiruchirappalli City, Tamil Nadu. While administrative and technical staff sustain higher education operations, their behavioral outcomes remain under-researched. Utilizing a descriptive, cross-sectional research design, primary data were gathered from 150 non-teaching staff across Government-Aided and Self-Financing institutions. The measurement instrument demonstrated strong internal consistency and reliability. Statistical evaluation through IBM SPSS Statistics 26.0 incorporated Percentage Analysis, Pearson Bivariate Correlation, and Multiple Linear Regression. The empirical findings indicate that all eight workplace dimensions correlate significantly and positively with institutional commitment. Leadership and supervisory support alongside fairness, salary benefits, and job security emerged as the primary determinants of institutional loyalty, reinforced substantially by a conducive work environment, continuous digital skill development, recognition, and open communication channels. Institutional managements must prioritize transparent remuneration, employment stability, empathetic leadership, and digital upskilling to enhance administrative capacity and reduce turnover intentions.